Telephone Wellbeing Volunteer

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Become a Wellbeing Volunteer with Deafblind UK

Help us stay connected with our community—one call at a time.

At Deafblind UK, we make over 8,000 wellbeing calls every year to check in with our members. These friendly conversations are a lifeline for many—and we couldn’t do it without our amazing volunteers.

What does a Wellbeing Volunteer do?

As a volunteer, you’ll make regular phone calls to different members each week. These are simple, friendly chats that offer:

  • A chance for members to talk and feel heard
  • Emotional support and companionship
  • Information about Deafblind UK services

Whether it’s a quick hello or a longer conversation, you’ll be making a real difference.

Volunteer from anywhere

This is a home-based role, so you don’t need to be local. Most of our members speak clearly, so no specialist communication skills are needed—just a warm, friendly voice and a willingness to listen.

What you’ll need:

  • Confidence speaking with people of all ages and backgrounds
  • A regular weekly time slot to make your calls
  • Wi-Fi and access to a PC, tablet, or smartphone
  • Some knowledge of sight or hearing loss is helpful, but not essential

What we provide:

  • Full training and ongoing support
  • Access to our phone system and online tools
  • A flexible, rewarding experience
  • A minimum commitment of just three months

“I would like to say a big thank you for your support and listening over recent times. You have all been very helpful and understanding.” — Peter, Deafblind UK Member